Allurez Reviews
4.4
/5.0
45 customer reviews
5
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4
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82 %
reviewers recommend
Allurez
Allurez, known for its jewelry, engagement rings, wedding bands, necklaces, earrings, is rated 4.4 out of 5. The rating reflects how couples, brides, gift buyers, jewelry enthusiasts view their experience with Allurez. Reviews of Allurez are verified before publication.
How would you rate Allurez?
45 Reviews on Allurez
by Grant802
Great selection of jewelry and so may design options...
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by Oscar Reyes
Love this company
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by Rachel843
My Angel
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by Javier M.
Tension band diamond ring.I am so happy with my ring .It is…
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by Derek Cooper
A beautiful shop
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by Monica061
AntiqueRing
Jewelry is outstanding, well made, and settings are perfectly arranged.Ring description was accurate, chosen diamond, clarify, carat, and size was as requested.
Staff was open and honest. Well packaged. An Exemplary Rating (above Outstanding)!
Never wired money in my life, my method of payment. (lots of scams, especially from New York and California). The staff kept me abreast of receipt of payment, requested shipment be signed for from delivery company. Staff was organized and respects customers even though questions arise. Excited, happy and proud of the product, staff, and administrative questions all answered.
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by Victor746
It was a pleasure to work with Allurez
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by Pat Wright
Amazing experience and Product
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by Alex L.
I didn’t receive any shipping updates
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by Fernandez919
After doing lots of research on…
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Allurez Q&A
Q:
They are organized scammers! You won't get a real quality product like what's advertised on their site. Fake gems, no appraisals, bad customer service
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Q:
Where is my order. I returned order 61852 and paid the extra money to get another bracelet. You said it would be here in a week?
I'm sorry sweetheart, but they are organized scammers. I see they got you too. We got to do our part by putting the genuine review out that show their shady practices so that another one of us doesn't fall victim. God bless
by Gabe H. - July 04, 2022
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Can you share a success story using Allurez?
No, you won't have any success with them as they are organized scammers posing as a business. They advertise you a fancy product that they won't be able to deliver. Fake gems, substandard workmanship, fake appraisals, false advertisement is all you will get from them. I genuinely believe that they solicit and write themselves any good reviews that you may see. They'll take your money though!
by Marjorie125 - July 04, 2022
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Very difficult. They either don't answer, or answer and then never get back to you. There is no accountability in that place it seems. I have tried e-mail, phone, text this week to get the status of my jewelry repair and can't get a hold of anyone. I'm going to tell Discover that they have the jewelry back in their possession and to make my temporary credit a permanent one.
by Ted Brown - June 25, 2021
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I cannot provide a success story because these crooks have made the last six months of our engagement HELL while we try to get them to fix the terrible workmanship they provided.
by Walters869 - February 18, 2020
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Q:
How easy is it to get a hold of customer service at Allurez?
So long as you are trying to spend your coins, it's easy. When you're trying to get your money back and return the subpar product and/or request that they fix anything that is when you'll see that they pick and choose when they want to communicate with you. They are organized scammers!
by Torres520 - July 04, 2022
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Someone will answer the phone - but they can not help you in any way. That's literally what they will tell you. They lie and say someone who can help will call you back. But they NEVER will.
by Bob Boyd - March 04, 2020
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It's easy. Just don't expect any kind of resolution.
by Williamson182 - February 18, 2020
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Q:
Is Allurez a scam or a legit company?
Scam. They dont respond when they realize they messed up.
by John537 - January 13, 2022
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Liars! Don't waste your money! Horrible company and customer service.
by Reginald Torres637 - May 22, 2021
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Scam! After putting in an initial order for the peice concerned I contacted Allurez to see if it was possible to customise my order to which they responded yes. Great, I thought, and will we have enough time to get it to the uk for Christmas?... Next thing I new it had been sent! No further communication regarding the customisation until it was to late. The gift did get here in time for Christmas but not only is the chain attached far to big for the wrist intended it wasn't a unique gift as I had hoped and was sent Without confirmation of approval. Tried to contact customer Allurez customer services on many occasions to discuss but to no avail. All this aside we decided to adjust the piece here in the uk only to receive a £90 import tax and legal action from Fed Ex some 2 months later! Again tried to contact Allurez customer service to discuss but have only had a lot of disjointed replies assuring me that I'd be contacted soon and wasn't. Can't believe the lack in customer care this company has failed to provide. We are now stuck with a bracelet that doesn't fit, wasn't finished to my request and cost $150 more than advertised. Such a disappointment! UK BUYERS BE WARNED!
by Janice809 - March 23, 2021
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